Program Overview
The Technology Help Workshop is an initiative where high school students provide one-on-one and group support to seniors who want to feel more comfortable using technology in their everyday lives. This program is designed to bridge the digital divide, give older adults practical skills, and foster meaningful connections.

Goals

• Equip seniors with the knowledge and confidence to use devices, apps, and online platforms

• Encourage independence in tasks such as video calling loved ones, sending emails, or exploring online resources

• Reduce technology-related anxiety by creating a patient and friendly learning environment

• Provide students with leadership, teaching, and communication opportunities while creating respect and empathy for their elders

Activities

• Welcome & Introduction: A warm opening where students greet seniors and ask about their technology goals or challenges

• Hands-On Learning Stations: High schoolers guide seniors through practical skills such as:

  • Using smartphones (calls, messages, contacts)

  • Setting up and navigating tablets or computers

  • Video calling with apps like Zoom or FaceTime

  • Email basics, photo sharing, or social media

  • Internet safety tips, online shopping, and avoiding scams

• One-on-One Help: Students offer personalized support, ensuring each senior can learn at their own pace

• Practice & Confidence Building: Seniors try out what they’ve learned with patient encouragement from students

• Closing & Sharing: A reflection circle where participants share one new skill they’ve learned or a challenge they overcame

Outcomes

• Seniors gain confidence, independence, and a sense of accomplishment in using technology to stay connected with family, friends, and resources

• Students strengthen leadership and communication skills while learning patience and empathy

• The program builds a sense of community, closing the gap between generations through shared learning and mutual respect